During my tenure as a Dispatcher and Customer Support Representative at Columbus Locksmith, I handled inbound and outbound customer calls with professionalism and empathy. I provided frontline support to technicians in the field, ensuring seamless operations. Additionally, I played a key role in process improvements by logging operational issues and implementing solutions. My responsibilities also extended to data entry, deal closures, billing, and report generation.Before that, as a Customer Service Representative at Siblings International Business Solutions, I served as a primary point of contact for individuals navigating the U.S. Visa application process. I provided timely and accurate responses to inquiries, addressed customer concerns with professionalism, and collaborated with internal teams to resolve complex issues. Maintaining comprehensive records and ensuring customer satisfaction were integral to my
role.My experience has equipped me with strong problem-solving skills, attention to detail, and the ability to thrive in fast-paced environments. I take pride in delivering excellent customer service and supporting teams in achieving operational efficiency.I would appreciate it if you could spare a
-----------nt to go through my resume and find all the information. However, it would be better if we could meet and have a one-to-one, where we can discuss this position further.I appreciate it if you could spare a
-----------nt to go through my application and see how valuable I can be to your company.
