I am a detail-driven IT Asset Management professional in a corporate world for 7 years and over seven years of experience in customer service, team leadership, and enterprise IT support. I began my career in the call center industry, where I developed strong problem-solving skills, consistently delivered timely resolutions, and maintained excellent customer satisfaction while meeting key performance indicators.
I later advanced to a Team Leader role, where I coached and mentored tea-----------mbers, helped improve team performance, and supported their professional growth. Currently, I work as a Software Asset Management Consultant and hold a Microsoft Certified Professional certification in Azure and Asset Management. I specialize in IT asset governance, software license management, compliance, and cost optimization.
With experience across ITSM, software asset management, recruitment, and real estate transaction coordination, I bring a unique combination of technical expertise, administrative support, and operational efficiency. I am passionate about improving processes, ensuring compliance, and helping organizations run smoothly through reliable and high-quality support.
