PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE
VOICE, EMAIL, & CHAT
I'm a skilled, highly motivated, and results-oriented customer service representative with over 8+ years of voice, email, and chat experience.
Voice Accounts:
Barclays Bank UK
Citibank
Synchrony Financial Bank
I've also worked with the following e-commerce platforms :
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I handled email and chat support, messenger, and SMS replies with proper commands on different customer support software, like:
Zendesk (email & chat)
Gorgias (email, chat, FB Messenger, & SMS)
Okendo
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FB Messenger
Emotive SMS
Handled systems like BrightPearl, Magento, Shopify, ShipHero, LOOP Return, 3D, Sesame, Yotpo Rewards including, Slack, Airtable, Asana, Zoom, Google Meet, etc.
I also worked as a moderator of ----------- which is a
community for 7, 8 & 9 figure+ eCommerce operators.
