With over four years of experience in the Business Process Outsourcing (BPO) industry, I am fully skilled in handling customers appropriately, ensuring customer satisfaction and loyalty.
As an agent, I was consistent in my attendance and in meeting monthly KPIs which allowed me to step up into a fraud investigator.
My aim is to ensure that my clients as well as their customers get the best experience as I believe that customer experience is the best product a company or an individual can offer to ensure satisfaction and loyalty.
I am excited to be part of your team. :)
