A tech-savvy and results-driven professional with experience in both the technology and market research industries, I bring strong skills in technical support, client communication, and problem-solving.
During my nearly two years at Microsoft, I specialized in assisting clients with product inquiries, application troubleshooting, and effective use of Microsoft technologies. I’m proficient in Outlook and calendar management, ensuring efficient coordination and communication. My expertise includes Microsoft Office 365 tools—Word, Excel, and PowerPoint—along with Google Sheets for data organization and reporting.
Previously, I worked with Civicom, a market research company, where I managed client interactions through email and phone correspondence. This role sharpened my customer service and time management abilities while providing insight into client needs and supporting successful project execution.
Combining my technical background with strong interpersonal and organizational skills, I’m passionate about leveraging technology to enhance efficiency, improve user experience, and deliver exceptional service. I aim to contribute to innovative teams that value collaboration, growth, and continuous learning.
