Over the past eight years, I have worked in healthcare administration in hospital settings. My background spans diverse hospital departments, including Obstetrics & Gynecology, Endoscopy, and Delivery Room services, where I developed strong organizational skills and the ability to thrive in fast-paced environments.
More recently, I’ve supported a U.S.-based clinic as a Medical Administrative Assistant, where I managed electronic health records (EHR), handled documentation and prior authorizations, and ensured seamless patient communication. This role allowed me to adapt to U.S. healthcare standards, strengthen my technical expertise, and gain in-depth experience with HIPAA compliance and confidentiality requirements.
I am skilled in prior authorizations, medical records retrieval, and secure digital transmission, always prioritizing accuracy and patient privacy. Beyond technical proficiency, I value delivering patient-centered support and helping providers focus on care by efficiently managing administrative workflows.
I consider myself organized, adaptable, and deeply committed to providing excellent support whether behind the scenes or directly with patient-facing tasks. I’m enthusiastic about bringing my background in hospital administration combined with virtual healthcare support to your organization to help streamline workflows and enhance patient satisfaction.
Systems & Tools:
• EPIC
• ModMed EMA
• Advanced MD
• RingCentral, Streak, Salesforce and Foxit
• Klara (secure patient messaging) and Qliq
• ICD-10 & CPT familiarity
• Microsoft Office & Google Workspace
Currently exploring opportunities to apply my expertise in digital healthcare administration and virtual assistance, contributing to efficient workflows and improved patient experiences.
I work independently, communicate clearly, and support providers by reducing their administrative burden so they can focus on patient care.
Open to long-term direct client partnerships in U.S. healthcare.
Verified
