Hi! I’m Crizza, a Virtual Medical Receptionist with experience supporting patients and healthcare providers in busy healthcare environments. I’ve handled appointment scheduling, insurance verification, referrals, patient calls, billing concerns, and administrative tasks while making sure patients feel heard and supported.
I currently work with an ENT clinic using eClinicalWorks (eCW) and previously worked as a Private Pay Collector for a California-based DME provider. I’m comfortable handling high-volume calls, multitasking, and maintaining accurate patient records while providing friendly and professional service.
I’m reliable, detail-oriented, easy to work with, and always willing to learn new systems and processes. My goal is to help healthcare teams stay organized while providing a smooth and positive experience for patients.