Experienced Customer Service & Fraud Specialist | Medical Admin & HIPAA Certified | Email Specialist & Klaviyo Certified
Hi there! My name is ----------- -----------. I have a strong background in customer service and fraud analysis. I previously worked as a Customer Service Representative at Bell Canada, where I handled customer inquiries, resolved issues, and ensured a seamless customer experience. And as a Fraud Specialist at Capital One, I analyzed transactions, identified fraudulent activities, and made critical decisions to protect customers and the company.
In addition to my professional experience, I have completed a Medical Administration course and hold a HIPAA certification, equipping me with the knowledge to handle sensitive medical records while ensuring compliance with privacy regulations. I am detail-oriented, highly organized, and quick to adapt to new systems and processes.
Additionally, I am Klaviyo Certified, giving me a deep understanding of email marketing automation, segmentation, and optimization to help businesses enhance customer engagement and drive results.
If you need a reliable professional who can manage records, verify data, manage emails, provide exceptional customer support, and ensure compliance, I’d love to help!
Let’s connect and discuss how I can assist with your needs.
