Hi, I'm Via! Want to see your business grow strong? You'll need a dynamic customer service professional. I've got you!
? Certified Mental Health Responder - International Level
???? 5 YEARS EXPERIENCE Human Resource Officer
???? 5 YEARS EXPERIENCE Guidance Counseling
???? 3 YEARS EXPERIENCE Mental Health Coach Let's take your customer service to the next level! ????????
? Training and Development
???? Resource Speaker
????Career Coaching
????Training
????Career Development
? Employees Relation
???? Employees Process
????Communication Proper
????Performance Evaluation
????Employees Training
? Recruitment (End to End)
????Interview
????Manpower/Plantilla Evaluation
????Employment and Planning
? Human Resources Information System (HRIS)
????Payroll
????Attendance
? Compensation and Benefits
? Labor Management Relations/Compliance
Apps I'm proficient:
?Microsoft (Word, Excel, Powerpoint, Publisher)
?Canva Expert
?Grammarly
?Power Apps
?Shared Points
?Google Suite
?Social Media (Facebook, Instagram, Tiktok, Youtube)
?Zoom
?Microsoft Teams
?Slack
?One Drive
?SAP
Customer Service tasks I can help you with: ? Responding to inquiries and resolving issues via email, live chat, and social media ? Managing orders and customer accounts ? Responding to customer feedback ? Handling billing, chargebacks and claims ? Creating macros and email templates ? Maintaining accurate FAQs for customers Why HIRE ME? ? Proficient in English (verbal and written) ? Has management experience ? Skilled with best customer service practices ? Will go above and above and beyond for customer satisfaction
???? If you're sold and think we're a good fit..
???? Drop a personalized message and HIRE ME Your success is my success, let’s work together!
