Hi! I'm Art a CRM, Automation & AI Specialist with 5+ years of experience supporting US, AU, and NZ businesses.
Right now I run the entire automation layer of a US home care staffing agency. That means 59 production GoHighLevel workflows (recruiting pipelines, compliance tracking, lead nurture, operations), an AI system that reads and routes every inbound email automatically, a live compliance dashboard embedded in the CRM, and a time tracker with payroll-ready exports used daily by 20+ staff.
What makes me different: I don't just configure tools I build complete systems, document them with SOPs, and hand them off so your team owns them. I started as a VA doing these tasks manually, so I automate the way work actually happens, not how it looks in a flowchart.
Before this, I managed end-to-end CRM operations for a high-volume AU/NZ locksmith & garage service (180–220 weekly inquiries, 99% CRM accuracy, zero double-bookings) and spent 6+ years in BPO operations (team leadership, QA at 95% compliance, Lean Six Sigma).
GoHighLevel (workflows, pipelines, calendars, Voice AI, white-label)
n8n
Google Apps Script & Sheets
Zapier/Make
AI/LLM email classification
CallTrackingMetrics
Zendesk
SOP documentation
Don't take my word for it my portfolio is interactive. Open it and try to break my systems: artthevaspecialist.space
Verified
