Hi! I have over 10 years of experience as a customer service representative in B2B and B2C settings in industries like Sales, Telecomm, E-Commerce, Medicine, Finance, Insurance, SaaS, and Cloud Services. I am proficient in using Salesforce, Hubspot, -----------, Zendesk, Okta, Oracle, Khoros, Shopify, Trello, and Stack. I have excellent oral communication skills. I can also type up to 77 WPM. I am confident and articulate, allowing me to engage in conversations and build client relationships. I am willing to work under pressure and take on challenges professionally.