• Over 10 years of experience in Business Development, Sales Operations, Customer Success, E-commerce, and Customer Support.
• Proven experience generating and qualifying leads, conducting discovery calls, managing sales pipelines, and supporting revenue growth initiatives.
• Hands-on experience in product sourcing, Shopify and marketplace product listing, inventory management, and e-commerce operations.
• Strong background in SaaS, ERP, software solutions, marketplace operations, and e-commerce environments.
• Experienced in CRM management, lead tracking, opportunity management, pipeline reporting, and sales process coordination.
• Skilled in consultative selling, client relationship management, stakeholder engagement, and cross-functional collaboration.
• Proficient in preparing proposals, quotations, sales presentations, business requirements, and operational reports.
• Hands-on experience with customer onboarding, merchant operations, account management, and post-sales support.
• Advanced proficiency in Google Workspace, Microsoft Excel, CRM systems, Zendesk, and sales reporting tools.
• Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in fast-paced environments.
• Self-motivated, detail-oriented professional with a proven ability to build relationships, drive customer satisfaction, and support business growth.
