I am a BA Business Economics graduate at the University of the Philippine. I have almost fifteen years of working experience in the BPO Industry. Within that almost fifteen year, I functioned as a Trainer for almost eight years supporting several lines of businesses such as Healthcare, Retail, Private Labeled Credit Cards, Telco, and Non-Voice Content Moderation. I also worked as a Customer Service Representative for more than seven years, handling Private Student Loans, Outbound Lead Validation, Merchant Services, Healthcare, Credit Cards, and Autofinance accounts.