From Customer Service to High-Stakes Ticketing: My Journey in the Live Events Industry
What started as a customer service role in telecoms transformed into a full-fledged career in ticket procurement and inventory management and I haven’t looked back since. I thrive in fast-paced, high-volume environments where precision, timing, and systems thinking are non-negotiable.
Today, I specialize in the live events ticketing industry, working remotely as an Inventory Processing Specialist. I manage complex workflows involving ticket purchasing, pulling, and reconciliation using platforms like Ticketmaster, SeatGeek, AXS, TickPick, and tools such as Automatiq, Skybox, Airtable, and our browser tool with proxy and profile-based automation.
???? My strengths:
Real-time ticket purchasing and order tracking
Inventory audits, PDF tagging, and reconciliation using Airtable
Proxy browser automation and multi-account management
Strong communication in fast-moving remote teams (Slack, Google Meet)
I’m always open to connecting with others in the ticketing ecosystem—brokers, platform operators, and tech partners—who are shaping the future of live events.
???? Let’s connect if you’re looking for a detail-oriented, tech-savvy assistant or inventory specialist who can deliver accuracy and efficiency at scale.
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