Automation & Systems Expert with 5 years of experience as a CRM Administrator and 7+ years as a Virtual Assistant. Skilled in streamlining workflows, automating processes, and improving customer support operations. Proven expertise in Zapier, Zendesk, Zoho and RingCentral, with a strong track record of integrating tools to reduce manual effort and enhance efficiency. Recognized for excellent written and oral communication skills, with extensive experience collaborating with Company Stakeholders.