Customer Service Representative with 4+ years of experience in high-volume, phone-based and remote customer support. Proven ability to manage inbound customer inquiries, service scheduling, and accurate case documentation within structured workflows. While my experience is limited to telecommunications industry, I bring strong transferable skills in CRM management, process adherence, and customer communication, along with a demonstrated ability to quickly learn new systems and tools. Reliable, detail-oriented, and experienced supporting U.S.-based customers in remote environments.
