Results-driven Virtual Assistant with 5+ years of experience supporting business operations, sales, customer success, and administrative functions across the construction, property management, and service industries. Skilled in client communication, cold calling, lead follow-up, scheduling, quoting, invoicing, CRM management, and SOP development. Proven ability to improve customer retention, streamline operations, resolve client concerns, and support the sales process from initial contact through project completion. Tech-savvy, highly organized, and recognized for building strong client relationships while helping businesses grow through efficient operations and exceptional customer service.
