Work with integrity and initiative!
Amazon:
- List New Products through template/flat file or add a product feature
- Selling Application for Restricted Products
- Improve Listing Quality / Keyword Indexing / SEO
- FBA Shipment Creation / Shipment Plans
- Improve Account Health / IPI
- Manage Pricing and Inventory (Fix Inventory Errors / Suppressed / Stranded / Intellectual Property Issues / Restricted Products / Price Alerts)
- Manage Orders (Buy Shipping / MCF Order Creation)
- A+ Content Management
- Brand story management
- Managed campaigns and ad groups / PPC, promotions, coupons, deals and Vouchers
- Manage Account Store
- Negative Feedback Removal
- Manage Returns and A-to-Z Claims
- Manage Amazon Posts
- Checked MAP / Listing Violators
- Generate Sales/Order Reports and Refill/Replenish Recommendations
- Product Research
- Create SOPs
- Contact Suppliers / Manufacturers
- Amazon Case Creations (Request Reimbursements / Refunds)
- UK and USA Marketplace Management
-Brand registry management
Shopify:
- Fulfill Orders via Amazon Marketplace
- Check Sales and Order Status
- Check Stock availability via Oberlo or Alibaba
- List Products (Manual and through template)
- Contact Customers
- Website Error / Improvement Checking
Customer Service Agent:
- Offline agent / Off Call
- Response to customer on time and with clearer message/explanation
- Contact customer via email, tawkto, Zendesk, SendinBlue , and FB page
- Product Research via FB page
Etsy:
- Research and Create Product Designs
- List Product Designs Manually
- Fulfill Orders through 3rd Party Sites
- Contact Customer for Updates
- Improve Tags for Better Search Results
Team Leadership/Management:
- Evaluate Tea-----------mber's Performance Through Daily Communication and Output Review
- Create / Arrange Tea-----------mber's Tasks
- Hire New Talents
- Create SOPs / Guidelines for the Member
- Submit Regular Report for Admin Evaluation
Tools Used:
- ThisNew, Printful, Redbubble, eRank, Canva, Shineon, Photoshop, The Dropship Club, ecomhunt, ShopInspect, CJ Dropshipping,- Tawkto, FB Manager, Oberlo, JScout, - AmzScout, Keepa, XSellco, HelloProfit, Amazon Automate Pricing, Amazon Post Publisher, Sonar, Google Merchant Center, Google Search Console- Excel, PDF, Google Sheets, - Helium 10, Zendesk, SendinBlue, 3PL, Orderhive, Office365- WeChat, Skype, Slack