Hi! I’m Anthonette, a Customer Support Specialist from Cebu, Philippines with over 4 years of experience in the BPO industry.
I help businesses deliver excellent customer experiences by providing reliable phone, email, and chat support. I’ve worked in fast-paced support environments handling 80–100 customer interactions per day while maintaining high customer satisfaction and performance metrics.
I also have experience supporting travel accounts where I assisted customers with hotel reservations, travel bookings, and account concerns. I enjoy solving problems, helping customers feel supported, and making every interaction positive and efficient.
Here’s how I can help your business:
• Customer Support (Phone, Email, Chat)
• Travel Bookings & Hotel Reservations
• Order Processing & Account Assistance
• CRM Ticket Management
• Customer Retention & Issue Resolution
Tools I use:
Zendesk | Floranet | Asana
I’m known for being dependable, patient, and detail-oriented. My goal is always to provide excellent support while representing your brand in the best way possible.
If you’re looking for a reliable customer support professional who genuinely cares about customers, I would love to be part of your team.
I respond quickly and am available for interviews anytime.
