I have 15 years of total work experience, all under Customer Service.
I started as a Management Trainee for a fast food chain for only 6 months, and the difference were all from different call center companies.
I have experiences as agent for Customer Service for US Gift Card and TelCo Billing. I also have experience for AU TelCo Billing, Collections, and Complaints.
I have 4 years of Quality Assurance Analyst experience. It was about 6 months as QA apprentice from 24/7.ai handling a AU TelCo Customer Service, and more than 3 years as confirmed QA from Tata Consultancy Services handling US Newspaper Service Desk.
I have a total 4 years of Quality Assurance Analyst experience. It was about 6 months as QA apprentice from 24/7.ai handling a AU TelCo Customer Service, and more than 3 years as confirmed QA from Tata Consultancy Services handling US Newspaper Service Desk.
I would like to enhance further my experience as QA Analyst, and looking forward for a possible career growth as QA Manager.
