Dynamic and results-oriented professional with 4 years and 4 months of experience in the BPO sector, specializing in customer service and support across multiple platforms. Proven track record in eCommerce chat support, B2B key account management, and technical voice support for computer products. Skilled in providing chat and email assistance to YouTube creators and Premium customers, with a strong focus on enhancing user experience and fostering client relationships. Adaptable and quick to learn, with foundational training in voice support for US telecommunications. Committed to delivering high-quality service and exceeding client expectations.
