I'm a Customer Service Representative on a private company , Where I would assist the customers who are in need to place an online orders and I can check and verified the customer account and provide the information they need what happen to credit card that she was using , and I can help them check what happen to their discounts and coupons . as a Customer Service Representative . I need to more patience to the customer and understand what they really needed , I must do my best to help/assist them through out their concerns