Knowledgeable in using Microsoft office (word, power point, and excel).
Knowledgeable in Google sheets (Word, Presentation and excel).
Experienced in case investigations such as Fraud i-----------, Operational misconducts and violations.
Experienced in Data analysis, Data gathering and creating reports for the program / account.
Experienced in Admin tasks and responsibilities.
Experienced in Mentoring and supervisory roles.
Knowledgeable in troubleshooting Mail applications (outlook, apple mail, thunderbird, etc)
Trained as both Customer experience representative and Technical support representative.
Trained in monitoring Production and Infrastructure servers.
Trained in handling IT related tickets.
Experienced in Computer hardware servicing (PC repair).
Effective in speaking and understanding the English language.
