With over 12 years of expertise in eCommerce operations, customer service, and SaaS support, I help businesses scale by managing customer inquiries, store operations, and order fulfillment.
Key Services:
* Ecommerce VA – Shopify management, product listings, order processing, fulfillment & tracking
* Customer Support – Live chat, email, and ticket handling (Zendesk, Intercom, Slack)
* Dropshipping – Supplier coordination, order fulfillment, dispute resolution (PayPal, Stripe)
* SaaS & Tech Support – Account troubleshooting, onboarding, customer success
Why Work With Me?
Detail-oriented, reliable, and results-driven
Experienced in fast-paced eCommerce & SaaS environments
Proficient in Shopify, Zendesk, Intercom, and Slack
I’m well-organized, efficient, and self-motivated. Let me handle the time-consuming tasks while you focus on what matters most.
Tools I’m skilled with:
Zendesk, Gorgias, Re:amaze, AliExpress, Dropshipping, Order Fulfillment, Social Media, Instagram & Facebook, Customer Support, Shopify Management, Email & Chat Support, PayPal & Credit Card Chargebacks.
Looking forward to working with you!
