With a Bachelor of Science in Nursing and 12 years of BPO experience, I have developed a unique skill set that spans both healthcare and administrative domains. My 8-year tenure in back-office roles honed my ability to efficiently process orders for clients, ensuring seamless transactions. In my subsequent 4-year role in healthcare accounts, I mastered the art of handling inbound and outbound calls, conducting insurance verification, and providing eligibility information with precision and empathy.
Transitioning into a virtual assistant role in a real estate company for 2 years, I further expanded my skills by excelling in cold calling, lead generation, and engaging with potential sellers through text communication. Additionally, I adeptly managed various administrative tasks, showcasing my versatility and dedication to delivering exceptional results in every role. My background uniquely positions me to contribute effectively in diverse environments, combining healthcare expertise with administrative prowess to drive success.
