Detail-oriented professional with nearly 7 years of BPO experience in customer service, technical support, and sales, specializing in handling inbound and outbound calls, resolving customer concerns, and delivering clear, professional communication. Backed by 10 years of teaching experience, I bring strong interpersonal skills, patience, and the ability to explain complex information in a simple and effective way. Highly organized, adaptable, and solutions-driven, I am well-prepared to excel as a Virtual Assistant or Customer Support Specialist, providing reliable administrative support, managing client inquiries, and ensuring an excellent customer experience.