"Results-driven E-commerce Virtual Assistant and Customer Support Specialist with 7 years of rich technical support experience in high-volume environments. I am fully Gorgias Certified, specializing in managing live chat, email queues, and omnichannel help desks for fast-growing online brands. I excel at resolving complex order tracking issues, processing refunds/exchanges, managing billing inquiries, and troubleshooting backend platform sync errors with zero supervision. I am explicitly looking to support UK-based businesses and am fully flexible to work dedicated UK/US business hours . Let's connect to streamline your customer ticket workflows and maximize your CSAT scores!"
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