In my professional careers, I've been working for the last 6 years in two people-focused roles: 3 years in recruitment and 3 years in customer service. Early on, I learned the value of clear communication, empathy, and being able to think on my feet - especially when dealing with different kinds of people and situations. In recruitment, I've been helping matching the right people with the right roles by understanding not just job descriptions, but also team dynamics and company culture. Hence, I engaged with plethora of admin tasks - from sourcing to onboarding the potential candidates. In customer service, I have developed strong problem-solving skills and ability to stay calm under pressure, always aiming to turn a challenge into a positive experience. I'm passionate about connecting with people, whether it's helping a candidate take the next step or making sure a customer feels truly heard and supported.