A professional with extensive experience in medical billing, virtual assistance, customer service, and healthcare operations. Possessing nine years of combined international and Philippines-based experience, with a strong focus on healthcare administration and customer service excellence. Demonstrates proven expertise in charge entry, claims submission, accounts receivable follow-ups, denial management, payment posting, insurance verification, patient inquiry resolution, appointment scheduling, calendar management, and data entry. Highly proficient in multiple EMR systems, including Inovalon, Prompt, Office Ally, DrChrono, and eClinicalWorks, with a strong commitment to HIPAA compliance. Recognized for a strong work ethic, adaptability, and the ability to work efficiently and independently with minimal supervision.
