Years of service-oriented experience on provision of IT-related support such as network maintenance, computer troubleshooting and repairing, installation, upgrade & maintenance of software applications, and configuration of laptops, tablets and other handheld devices to all company employees from different locations through voice calls, chat, responding & providing instructions through emails or by using remote administration software. Ability to work with full diligence and dedication. Trained for Microsoft Certified IT Professional course and expert in most productivity/office application (advanced user). Ability to work under pressure to meet deadlines and expectations of superiors. Great team player and work well with others.