A versatile Virtual Assistant who creates order from chaos since 2017. Acquired different skills that allow me to be flexible in different fields. I also have a solid background in the call center industry for over 11 years specializing in Quality Assurance and customer service. I love finding ways to improve processes and I can guarantee a high quality of work with good communication skills. I give business owners more hours a day and take on mundane tasks. Knowledgeable with the following applications MS Office, Google Apps, Trello, ClickUp, Airtable, Canva, Slack, Hootsuite, Zendesk, Notion, and many more. Highly organized and familiar with completing several complicated administrative tasks simultaneously. Familiar conducting interviews with multiple candidates to identify the one with the most -----------veloped evaluation, critical thinking, active listening, and decision-making skills as well as strong attention to small details.