Hi, I’m Emman, an Operations & Systems Virtual Assistant with more than three years of experience supporting U.S.-based teams across CRM operations, customer coordination, eLearning production, lead generation, and records management.
I help remote teams organize daily operations, maintain accurate CRM records, coordinate schedules and customer follow-ups, and build practical GoHighLevel systems for lead capture, booking, communication, and payments.
Here’s how I can support your business:
• Maintain CRM records, leads, pipelines, tasks, and follow-up statuses
• Build GoHighLevel landing pages, forms, pipelines, calendars, and basic workflows
• Configure registration
emails, SMS follow-ups, and Stripe payment processes
• Coordinate appointments, customers, technicians, and internal handoffs
• Handle customer communication through phone,
email, SMS, and chat
• Maintain trackers, reports, documentation, and organized project files
• Support lead generation, WordPress updates, and digital-content production
• Review work for accuracy before delivery or publication
I have built five GoHighLevel event systems covering lead capture, registration, appointment booking, communication, and payment workflows. My background also includes high-volume customer support, CRM documentation, scheduling, medical-record retrieval, eLearning production, and remote project coordination.
Tools I have worked with:
GoHighLevel, Asana, Slack, Google Workspace, Microsoft Office, WordPress,
-----------, RingCentral, Articulate Rise 360, Axonify, Canva, CapCut, ChatGPT, NotebookLM, and
Gling.ai.
I am available for remote full-time, part-time, contract, and project-based opportunities involving operations support, CRM administration, workflow coordination, customer support, and GoHighLevel.
Portfolio:
----------- Send me a message if you need someone who can organize your operations, maintain your systems, and consistently follow through on important tasks.
Verified
