I’m a detail-oriented Technical Support Specialist with 10 years of
experience in customer and technical support, SaaS environments, and remote team leadership. I excel at managing user access, executing ticket-based
workflows, and maintaining documentation across support systems. My
background includes supporting international clients, optimizing internal
processes, and collaborating with engineering teams to ensure
compliance and service excellence. I bring a proactive, tech-curious mindset to every task.
