I am a reliable Virtual Assistant specializing in customer support, technical support, admin tasks, and eCommerce operations. I help businesses manage emails, live chat, tickets, data entry, reporting, SKUlibrary product data, order processing, and shipping coordination.
I provide customer support for the Shopify store “We Are Wild” via email, chat, and tickets, including cancelling orders, processing refunds, and reprocessing orders. I also have experience as a Technical Support Representative for a telecommunications company, handling troubleshooting, issue resolution, and customer assistance.
I use tools such as Zendesk, Freshdesk, Salesforce, SKUlibrary, Brightpearl, Google Workspace, Microsoft Office, Canva, Slack, Zoom, and JIRA to deliver fast, accurate, and organized work.
I am detail-oriented, professional, and committed to providing stress-free support that helps businesses run efficiently. I am flexible, easy to work with, and focused on accuracy and client satisfaction.
