I’ve been in the industry for 5 years already 2 and a half years in BPO as a fraud/dispute analyst and 2 years in my previous company remitly all in all 5 years as a risk analyst.
I graduated from OLFU with a Bachelor of Science in business and management major in entrepreneurship.
my soft skills are customer service/ time management/ attention to detail/ analytical and critical thinking/ problem solving and research relevant to fraud investigation.
I have an extensive background in customer service both voice and non-voice accounts
here are a few of my task achievements:
* Yielded outstanding customer experience for Financial Accounts for dispute and fraud department.
*With extensive experience as a back office support and voice accounts.
