I have over 10 years of experience in customer support, sales, and web design. I started as a Customer Support & Chat Representative at Better English ELTS (6+ years), handling calls, emails, and chats for an English learning platform. I then worked as a Sales Representative at Office Partners 360 (3+ years), focusing on B2B soft selling, lead generation, and client onboarding. My last role was as a Web Designer at Sound Native Virtual Academy (1+ year), where I created and managed websites using no-code platforms like Wix and WordPress, upsold services, and managed LMS platforms.Proficient in tools like Pipedrive, Google Suite, Aircall, Salesforce, RingCentral, Wix/WordPress, and more. My background in Business Administration (Marketing Management) complements my experience in customer relations and sales strategies.
