Dedicated professional serving as the main client contact, building strong relationships and ensuring clear communication through Gmail, Zendesk, and Salesforce. Proficient in utilizing Salesforce for client account management and upselling, running reports, and managing invoices through Stripe and Xero. Skilled in collaborating with internal teams, onboarding clients, staying updated with tax laws, and identifying process improvements. Additionally, experienced in providing courteous assistance to fleet and stakeholders, managing contractor contracts, and overseeing inventory management and sales forecasting.
