Airline and Travel Operations professional with hands-on experience supporting passenger reservations, rebooking, refunds, fare rules, baggage policies, and flight-related concerns with Lufthansa. Proficient in Amadeus GDS and airline reservation procedures, with additional experience in passenger service, administrative coordination, documentation, and data management.
Bachelor of Science in Air Transportation graduate recognized for accuracy, customer service, organization, and handling time sensitive travel concerns in fast-paced environments.
