Organizes and oversees the schedules and work of assigned staff.
Investigating and solving customer service complaints.
Conducts performance evaluations that are timely and constructive.
Preparing monthly and annual team targets
Analyzing customer service reports and suggesting improvements
Overseeing general office operation (In charge of the whole Office (Repair,Renovation, Utilities)
Working with vendors to ensure adequate levels of necessary supplies at all times
Oversee day-to-day office activities as main point of contact in reception area, andkeep management informed regularly via performance reports
Fleet Arrangement, Client/Contractor Coordination, Billing
Purchasing Office Supplies, Medical Supplies, Distributions
Hotel Booking, Reimbursements, Opening Banks Accounts
Building Admin Coordination
Provide general administrative support to all department/employees
Directly Reporting CEO
