Versatile and results-driven Operations Junior Admin Assistant with a solid background in administrative support, training, and team leadership. Former Trainer for Intuit QuickBooks, skilled in delivering clear, engaging instruction and supporting learners at various levels. Also served as a Team Leader in Customer Service for BCBS Anthem, where I developed strong leadership, conflict resolution, and performance coaching skills.
Known for being highly organized, proactive, and adaptable—able to manage multiple tasks while maintaining attention to detail. Adept in tools like MS Office, Google Workspace, and internal systems for reporting, scheduling, and documentation. A collaborative team player with a passion for improving processes and supporting operational goals.
