Hey there! You can call me RA.
If you are looking for someone who has Care and Sales experience, well that is me. I joined the two largest Telecommunications in USA and I am confident to tell you how to keep the customers. I am now part of Training Department, who helps new hire to learn about the line of business, equipped them until they endorsed to production floor. Not just that, partnering with Operations to help them target the metrics by conducting refresher trainings for the representative and T3 session for Leaders, and creating materials using Canva, modify through Articulate and publis to TalentLMS. Weekly call and chat calibration with the Clients via MS Teams or Webex. Initiating Minutes of the meeting and will use MS Outlook to send it.
Bragging out being a Trainer really requires a lot of effort and patience. It is like you wearing a different hat to help them express their emotions. I should know their behavior towards others, their learning curve and things to improve. Here's my overall portfolio! https://---------------------------------------------/c22676ab
