Hey! My name is -----------. I am a highly skilled Medical Virtual Assistant with 3+ years of combined experience in healthcare customer service, disability claims support, and remote medical administrative tasks. I have worked with U.S.-based doctors, clinics, and insurance providers, offering reliable back-office and front-desk virtual assistance.
I specialize in:
- Appointment Scheduling & Calendar Management
- Insurance Verification & Prior Authorization
- EMR/EHR Systems (Tebra, Epic, Practice Fusion)
- Patient Communication & Virtual Front Desk Support
- HIPAA-Compliant Data Handling
My experience includes handling inbound/outbound patient calls, verifying benefits through insurance portals (Availity, Carelon, UHC, etc.), submitting prior auth requests, and updating medical records with accuracy and confidentiality.
Tools I use: Tebra, Epic, Practice Fusion, Availity, Carelon, UHC Provider Portal, Cover-----------ds, Google Workspace, Microsoft Office, Grasshopper, Zoom
I bring a strong foundation in the healthcare industry, professionalism, and genuine care in every task. Let me help you improve patient experience and streamline your daily operations with efficient, remote healthcare support.
Verified
