With over 3 years of experience as a Customer Service Representative and 6 months as a General Virtual Assistant, I have developed a strong foundation in customer relations, administrative tasks, and virtual support. My background in handling various customer inquiries, managing bookings, and performing administrative duties has equipped me with the skills to efficiently manage client needs.I am proficient in communication across multiple channels (phone, email, live chat) and have a knack for problem-solving, ensuring client satisfaction. My experience as a General VA includes tasks such as processing payments, creating invoices using XERO tools, coordinating schedules, and managing correspondence. I am detail-oriented, adaptable, and always ready to learn new tools and techniques to provide the best support. I am committed to delivering high-quality service and am eager to contribute my skills to help your business thrive.
