Airtable Systems • Zendesk Workflows • Notion SOPs • Order Management • eCommerce ToolsOperations Supervisor/Manager with 17+ years of experience in customer experience, team leadership, data reporting, and operational optimization. Expert in Airtable dashboards, automations, Zendesk ticket workflows, Notion documentation, and eCommerce tools such as Shopify and ShipStation.Highly organized, detail-oriented, and known for building clear processes, maintaining data accuracy, and supporting both team leaders and agents through reliable workflows. Experienced in managing large teams, coaching for performance, coordinating workforce needs, and enhancing operational efficiency across departments.
