Hi! I’m Hannah Gabrielle Sentes, a versatile Virtual Assistant and Customer Support professional with over 8 years of experience in administrative, operations, and e-commerce roles. I help business owners, executives, and teams stay organized, efficient, and focused on growth by managing the tasks that take time away from their priorities.
I’m highly dependable, detail-oriented, tech-savvy, and trained to work with speed, accuracy, and confidentiality. I bring strong experience in executive support, email & calendar management, CRM updates, research, reports, documentation, workflow optimization, and daily admin operations.
I have supported executives, startups, small business owners, and teams across multiple industries, managing schedules, documents, client communications, files, and process-related tasks, ensuring everything runs smoothly even without supervision.
What I can do for you
• Executive & Administrative Support, Email, Calendar, and Inbox Management
• Data Entry, Reports, and Documentation
• CRM and Database Management
• File Organization & Digital Filing Systems
• Internet Research, Lead Generation, Data Collection
• Process Support, SOP Creation, Task Tracking
• Social Media Assistance (basic)
• Communication Management & Client Follow-ups
Why Clients Hire Me
• 8+ years of admin, operations & customer support experience
• Fast learner, organized, reliable, and proactive
• Excellent communication skills
• Can work independently, with minimal supervision
• Strong work ethic + high attention to detail
• Committed to long-term client partnerships
Tools & Platforms
• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace
• Outlook
• CRM Tools (HubSpot, Salesforce, Zoho, etc.)
• Trello & Asana
• Slack & MS Teams
• Zoom
• Shopify & e-commerce platforms
• Data scraping & research tools
• And more
If you’re looking for a dependable, organized, and efficient VA who treats your business like her own, you’ve found the right person. I’d be happy to support your daily operations and help lighten your workload.
Let’s work together!