As a Customer Service Representative with over 3 years of BPO experience supporting telco and travel accounts as well as being a remote seasonal CSR, I’m now transitioning into a Virtual Assistant role where I can bring my attention to detail, tech proficiency, and people-first approach to support entrepreneurs and businesses remotely.
I’ve handled both voice and non-voice tasks, helped resolve customer issues, managed systems like Freshdesk, and performed multitasking under pressure where empathy, attention to detail, and quick problem-solving were key. From managing Delta Airlines travel changes to scheduling snow removal services in the U.S., I’ve thrived in fast-paced, remote-friendly environments. These experiences have helped me become resourceful, reliable, and solution-oriented.
I’m continuously learning tools and systems used by VAs and have a home-office setup ready for remote work. I’m excited to contribute to a remote team, help lighten the load, and grow alongside business owners.
I’m open to roles in customer service, general VA tasks, admin support, or basic data entry. Check my portfolio link attached in my profile. Let’s connect if you’re looking for someone who can support your business with dedication and heart!
