Hi I'm Carl and I've been in BPO industry for about 5 years and 2 months. I have an experience in an International airline account for a year and a month, I also have experience in Utility bill and retail banking (UK account) for a about a year and 6 months and my latest work experience is hotel reservation (pure email rep) for about 2 years and 5 months. I'm married and I am a responsible father of 3 kids. I badly needed a job and I wanted to enter the world of VA to have a work-life balance.
