Experienced healthcare operations professional with a strong background in back-end clinic operations and workflow optimization. I support providers and clinic leadership by managing eClinicalWorks (eCW) EMR systems, medical records, prescription coordination, patient scheduling, administrative communications, and supporting related billing workflows, while ensuring HIPAA compliance and data integrity.
I work closely with clinic managers to streamline processes, coordinate schedules, generate operational reports, and provide back-end staff support, including task coordination, workflow guidance, and operational follow-through. My strengths lie in organization, proactive problem-solving, and building scalable systems that improve efficiency, accountability, and patient care outcomes, positioning me for continued growth into clinic operations or management roles.