Hi there!
You can call me Rose or Cion (derived from my last name). I am 34, from the Philippines, and I am your constant digital companion.
I graduated with a Bachelors degree in Advertising and Public Relations. Back then, I was able to work at a graduate school as a student assistant, where I managed administrative tasks. I was then landed at a media marketing and outdoor advertising company to work as their trainee. After I graduated, I worked in a call center industry handling US healthcare account for 10 straight years, where I was able to hone my abilities and skill set in administrative tasks, handling client inquiries, customer service, research, and email management.
Throughout my career, I have gained valuable experience from which I feel confident in the field that I want to pursue. I am very loyal, detail-oriented, and willing to learn.
I do love to go outside, so I go to the beach whenever possible. I love to see nature and visit beautiful places here in the Philippines. In my spare time, you'll catch me listening to music, enjoying some karaoke, cooking, and doing content for my social media.
Services I provide:
Customer service support across multiple channels (chat, email, phone)
Data tracking and reporting
Accurate and efficient data entry
Handling escalations and resolving customer concerns
Healthcare support (HIPAA certified)
Appointment scheduling and calendar management<8efe80624d780eba0c6493ec45140364>Email and inbox management
Basic administrative and clerical support
Order processing and updates
CRM tools management and updates
Documentation and record keeping
Quality assurance and data verification
Patient/client coordination and follow-ups
