I'm a diligent worker with a cheerful outlook who picks things up quickly. I'm a reliable individual, a capable worker, and open to learning new skills and adjusting to any position. I have experiences in customer service where communication skills are very fundamental. I provided exceptional customer support via emails, phone and live chat. I resolved inquiries, complaints, and issues in a timely and empathetic manner, ensuring a positive customer experience. I maintained accurate records of customer interactions, inquiries, and resolutions using CRM software. I also experience working in a remittance industry where we managed customer inquiries and concerns regarding remittance transactions, providing prompt effective resolution. Collaborated with cross-functional teams to streamline remittance processes and improve customer experience. Also, I experience working as cargo service agent where we coordinated handling and processing of inbound and outbound cargo shipments, collaborated with internal departments, such as sales, operations, and warehouse teams, to coordinate cargo movements and meet customer requirements. We utilized cargo management software systems to track shipments, update records and generate reports. In addition, I also experience working as a data encoder of data vaccinees. My job was to get all the data of the vaccinee and gather it all in an excel, generated reports and extracted data from databases as needed for analysis or reporting purposes. I have a stellar attendance record and am always on time. Please find my attached resume for your review. -----------;
